This Policy describes how we collect, use, store and protect your personal data. It has been developed in accordance with the Law of Ukraine "On Personal Data Protection" and the GDPR.
2.1. Data provided by you: name, email address, password, profile information, payment details, as well as messages and support requests.
2.2. Data collected automatically: IP address, browser type, operating system, data on pages visited and session duration, cookie information.
Your data is used to provide the Services and process transactions, manage your account, send service and marketing communications (with your consent), improve the Services, detect fraud and fulfil legal obligations.
All materials within the Services, including text, graphics, logos and software, are the property of the company or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Services solely for personal, non-commercial purposes. Reproduction, distribution or modification of materials without written consent is prohibited.
We process data on the basis of contractual performance, legitimate interest, your consent (for marketing and certain cookies) and legal obligation.
We do not sell your data to third parties. Data may be shared with service providers acting on our behalf (hosting, analytics, payment systems), public authorities as required by law, and successors in the event of a company reorganisation.
We use essential, functional, analytical and marketing cookies. You can manage their settings in your browser; however, disabling certain cookies may affect the functionality of the Services.
We apply encryption, secure transmission protocols, access controls and regular security audits. In the event of a data breach, we will notify you in accordance with applicable legal requirements.
We retain your data only for as long as necessary to fulfil the stated purposes or as required by law. Once the retention period expires, data is deleted or anonymised.
You have the right to access your data, correct it, request its deletion ("right to be forgotten"), restrict or object to processing, data portability, and the right to withdraw consent at any time. To exercise your rights, please contact us using the details below.
When transferring data outside Ukraine or the EU, we ensure appropriate safeguards are in place, including standard contractual clauses.
We will notify you of material changes by posting an updated Policy on the website with a new effective date.